Privacy Policy

Last Updated: September 2026

KAVA Coffee Co. (“KAVA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, https://www.kavasb.com (the “Site”), contact us, submit an inquiry, or book our coffee catering services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with KAVA, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Event or business name

  • Event date and time

  • Event location or address

  • Estimated guest count

  • Type of event

  • Details about your event or coffee catering needs

  • Information you voluntarily provide through our inquiry or booking forms

  • Payment and billing information when you make a payment for our services

  • Communications you send to us

We may also automatically collect certain technical information when you visit our Site, such as your IP address, browser type, device type, pages visited, referring website, and general information about how you interact with our Site.

2. How We Collect Information

We may collect information when you:

  • Submit a contact or inquiry form

  • Request a quote

  • Book our services

  • Communicate with us by email, phone, or other methods

  • Make a payment

  • Visit or interact with our Site

  • Voluntarily provide information to us for an event or service

You are not required to provide personal information simply to browse most areas of our Site. However, certain information is necessary for us to respond to inquiries, prepare quotes, and provide our services.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Prepare and provide customized quotes

  • Communicate with you about your event

  • Process bookings and payments

  • Provide and coordinate our coffee catering services

  • Communicate about changes, scheduling, logistics, or other matters related to your event

  • Improve our website, services, and customer experience

  • Maintain business and transaction records

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable laws and legal obligations

  • Send marketing or promotional communications where permitted by law and, where required, with your consent

We do not use your personal information for purposes unrelated to our business without a lawful basis or appropriate notice.

4. How We Share Information

We may share personal information with service providers that help us operate our business and provide our services.

These may include providers for:

  • Website hosting and website functionality

  • Inquiry and booking management

  • Payment processing

  • Email and communications

  • Analytics and website performance

  • Business administration and accounting

  • Other services necessary to operate KAVA and fulfill your booking

These service providers may process information on our behalf and may have their own privacy policies governing their handling of personal information.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, or governmental requests, or when necessary to protect the rights, safety, and security of KAVA, our customers, or others.

We do not sell your personal information as a business practice.

5. Payments

If you make a payment to KAVA, payment information may be processed by a third-party payment provider. KAVA generally does not need to store your complete payment card information on our own systems.

Payment providers may collect and process information according to their own privacy policies and terms.

6. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the Site, and improve website performance.

Cookies are small files that may be stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of the Site.

Third-party services used on our Site may also use cookies or similar technologies according to their own privacy policies.

7. Analytics and Website Services

We may use third-party website and analytics services to understand how visitors interact with our Site and to improve our website and services.

These services may collect information such as IP address, browser and device information, pages visited, approximate geographic information, and information about how you interact with the Site.

Third-party providers process information according to their own privacy policies.

8. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with legal, tax, or accounting obligations.

When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal and business requirements.

10. Your Privacy Choices

Depending on applicable law, you may have rights concerning the personal information we maintain about you.

These may include the right to:

  • Request access to certain personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to applicable exceptions

  • Opt out of certain marketing communications

  • Withdraw consent where processing is based on consent

  • Exercise other rights provided by applicable privacy laws

You may unsubscribe from marketing emails by using the unsubscribe instructions included in the communication.

To make a privacy-related request, please contact us using the information below.

11. California Privacy Rights

KAVA is located in California and may be subject to California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

Depending on whether and how these laws apply to KAVA, California residents may have certain rights regarding their personal information, including rights to know/access, correct, delete, and limit or opt out of certain uses or disclosures where applicable.

KAVA does not sell personal information for monetary consideration as part of its ordinary business practices.

If you wish to exercise a privacy right or ask a question about how your information is handled, please contact us at the email address below. We may need to verify your identity before completing certain requests.

12. Children's Privacy

Our Site and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

13. Third-Party Websites and Services

Our Site may contain links, integrations, or references to third-party websites and services.

Once you leave our Site or interact directly with a third-party service, that third party's privacy policy and terms may apply. We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use through our Site.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or would like to exercise an applicable privacy right, please contact us:

KAVA Coffee Co.
Santa Barbara, California
Email: hello@kavasb.com
Website: https://www.kavasb.com

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.